Shipping policy

Delivery & lead times

Currently, online ordering for our products is not available. However, there is a possibility that this option may become available for select items in the future. To keep you informed, we have prepared the following texts.

In-stock items are packed immediately after receipt of your payment. We will take the necessary steps to ship and fully-insure your item(s) and organize a door-to-door delivery with a courier service or cargo service to your nearest port.

If items are not in stock the lead times are mentioned on the product page on our site. If it is not mentioned for some reason please inform us so we can help u accordingly. But as a rule of thumb lead times for hand knotted items can vary between 14-24 weeks and 9-16 weeks for handloomed items and for handwoven items it can vary between 8-14 weeks. 

We will provide tracking information if available to follow the shipment.

Please note that shipping times are estimates and indicative. Larger and more complex designs can take a bit longer to produce. 

For all or other questions we refer to info@ashtaricarpets.com .

Customs & duties

International shipments are subject to customs and duties and are the responsibility of the customer. Please note these costs will not be refunded in case of a return of an item.